The Library Operations Assistant works as part of a collaborative Library team to support print and digital resource management. Reporting to the Library Operations Manager, the Library Operations Assistant takes ownership of daily responsibilities and special projects related to the print collection, digital account management, and other tasks that support the research needs of Sidley Austin.
Receive, check in, process and distribute print publications for Sidley’s Library and attorneys.
Create, delete, and record user accounts for research tools. Support user access by resetting passwords and verifying account information. Review user lists with vendor as needed.
Monitor the Operations team’s shared mailbox for notice of joining or departing attorneys and staff. Take appropriate action for each individual to set up or remove their print and online library resources. Update routing lists for print publications and online resources.
Monitor Operations related requests in the Library’s ticketing system. Resolve, assign or escalate as appropriate.
Cross train with and support members of the Operations department.
Take ownership of special projects and assignments.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email firstname.lastname@example.org (current employees should contact Human Resources).
Education and/or Experience:
Intermediate understanding of Microsoft Office suite and Adobe Acrobat
Experience in Library Operations or Technical Services
Coursework in Library and Information Science
Experience handling legal resources
Experience in a corporate or legal library
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Strong interpersonal communication skills
Strong analytical and problem solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities