Sheppard Mullin Richter & Hampton LLP – Practitioner Support and Business Lead Analyst

Assists the Senior Client Development Analyst performing tasks.
Obtains court complaints.
Provides resource access to practitioners throughout the Firm.
Monitors and reports usage of resources to the Director of Research & Knowledge Services.
Maintains the Research & Knowledge Center’s event programming calendar.

Essential Functions:
Assists the Senior Client Development Analyst in obtaining court complaints via third-party providers such as Bloomberg, CourthouseNews, and CourtLink.
Assists the Senior Client Development Analyst in additional projects and routine tasks such as tracking the efficacy of complaint procurement.
Assists the Senior Library Assistant with onboarding and decommissioning of attorneys and support personnel by providing credentials to Casetext, Lexis, Westlaw, etc.
Assists the Department Director and Digital Resources & Research Specialist in routinely evaluating the value of subscribed resources and related activities utilizing tools such as OneLog and Survey Monkey.
Maintains the Research & Knowledge Center’s event programming calendar by working with both our external research partners and internal training teams.


Required Qualifications: Proven ability to work both independently and cooperatively is paramount. Good communications and writing skills are required. Ability to positively and directly interface with a large number of attorneys, secretaries, and outside vendors is required. Must be able to work overtime when needed.

Preferred Qualifications: Experience working in a law firm is preferred.

Required: Some College
Preferred: Bachelor’s Degree

Computer/Software Knowledge
Required: Proven proficiency with Microsoft Office applications and SharePoint.
Preferred: Some familiarity with research databases (such as Lexis, Westlaw, Cheetah, Bloomberg, etc.) is desired.

Successful candidate will possess a devotion to customer service, creative thinking, innovation, and team work. This position will require someone with the ability to prioritize and complete multiple projects with varying levels of difficulty.

To Apply:

Interested candidates should upload a cover letter in their online application.

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